Organizational Culture Change in Public Sector Development through Innovative Organizational Practices

Perubahan Budaya Organisasi dalam Pengembangan Sektor Publik melalui Praktik Organisasi yang Inovatif

Authors

  • Anggos Habil Seulalae Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang
  • Aldri Frinaldi Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang
  • Angga Putra Tri Rezeki Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang

DOI:

https://doi.org/10.36526/santhet.v10i2.7123

Keywords:

organizational culture, public sector development, organizational innovation, public sector reform, critical review

Abstract

This article examines the role of organizational culture in public sector development through innovative organizational practices. The public sector is increasingly required to improve performance, accountability, and service quality amid complex governance challenges. Organizational culture is widely recognized as a critical internal factor influencing organizational behavior and performance; however, it is often treated as a static supporting variable rather than a dynamic process of change. This study employs a qualitative approach using a critical literature review to analyze scholarly publications published between 2021 and 2025. The literature was sourced from national and international journals through databases such as Google Scholar, Scopus, and accredited SINTA journals. The analysis was conducted using a critical thematic approach to identify dominant themes, conceptual patterns, and limitations in existing studies. The findings indicate that organizational culture plays a significant role in shaping public sector performance, adaptability, and innovation capacity. Nevertheless, most studies have not fully integrated organizational culture as an embedded and transformative process linked to innovative organizational practices. This article highlights the need for a more holistic analytical framework that connects cultural change with sustainable innovation to support long-term public sector development.

Author Biographies

Anggos Habil Seulalae, Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang

Program Studi Magister Ilmu Administrasi Negara,

Universitas Negeri Padang

Aldri Frinaldi, Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang

Program Studi Magister Ilmu Administrasi Negara,

Universitas Negeri Padang

Angga Putra Tri Rezeki, Program Studi Magister Ilmu Administrasi Negara, Universitas Negeri Padang

Program Studi Magister Ilmu Administrasi Negara,

Universitas Negeri Padang

References

Agiwahyuanto, F., Suharyo, S., Ayusasmita, V., & Widjasena, B. (2021). Satisfaction index of employees on service quality through quality leadership at three hospitals B-Type, Central Java Province. Unnes Journal of Public Health, 10(1), 78–85. https://doi.org/10.15294/ujph.v10i1.36806

Aman, F., & Yusof, K. (2022). Determinants of KMS adoption in Malaysian organizations: Evidence across various industries. Kybernetes, 52(11), 5186–5210. https://doi.org/10.1108/k-02-2022-0292

Anning-Dorson, T. (2021). Organizational culture and leadership as antecedents to organizational flexibility: Implications for SME competitiveness. Journal of Entrepreneurship in Emerging Economies, 13(5), 1309–1325. https://doi.org/10.1108/jeee-08-2020-0288

Benamraoui, A., Chatzivgeri, E., Jory, S. R., & Ajay, R. (2024). VfM audit and the UK public sector: A critical review of the VfM reports. Financial Accountability & Management, 40(2), 127–153. https://doi.org/10.1111/faam.12338

Chan, B., Rallabandi, S., & Florizone, D. (2023). How timid or bold are Ministries of Health and provincial health authorities in Canada in planning for healthcare quality? Healthcare Policy | Politiques de Santé, 19(1), 81–98. https://doi.org/10.12927/hcpol.2023.27154

Farrukh, A., & Sajjad, A. (2023). A critical review of literature review methodologies. Advancing Methodologies of Conducting Literature Review in Management Domain, 2, 103–123. https://doi.org/10.1108/S2754-586520230000002006

Frinaldi, A., Afdalisma, A., Rezeki, A. P. T., & Saputra, B. (2024). Digital transformation of government administration: Analysis of efficiency, transparency, and challenges in Indonesia. IAPA Proceedings Conference, 82–101. https://doi.org/10.30589/proceedings.2024.1096

Frinaldi, A., Mubarak, A., Renaldi, I., Saputra, B., Rezeki, A. P. T., Afdalisma, & Syolendra, D. F. (2025). Developing local initiatives for waste management: A community empowerment approach in Sungai Batang Village, Maninjau. IOP Conference Series: Earth and Environmental Science, 1556(1), 012077. https://doi.org/10.1088/1755-1315/1556/1/012077

Frinaldi, A., Mubarak, A., Rezeki, A. P. T., Rista, M., Helmi, R. F., & Wilis, R. (2024). Analysis of community-based sanitation implementation in Pariaman City. IOP Conference Series: Earth and Environmental Science, 1414(1), 012081. https://doi.org/10.1088/1755-1315/1414/1/012081

Frinaldi, A., Rezeki, A. P. T., Mubarak, A., Putri, N. E., Saputra, B., & Renaldi, I. (2025). From education to transformation: Uncovering the mechanisms of strengthening environmental health literacy through the implementation of the Adiwiyata program. Seminars in Medical Writing and Education, 4, 914. https://doi.org/10.56294/mw2025914

Frinaldi, A., Vanny, D., & Rezeki, A. P. T. (2025). Multidimensional collaboration in post-disaster recovery: The role of international NGOs and local CSOs in Agam Regency, Indonesia. E3S Web of Conferences, 677, 02006. https://doi.org/10.1051/e3sconf/202567702006

Jarrar, T., & Ibrahim, H. (2021). The relationship between organizational ethical climate and organizational trust in Palestinian ministries: An empirical approach. Journal of Public Administration and Governance, 11(1), 164. https://doi.org/10.5296/jpag.v11i1.18197

Kagan, J. A., & Dodge, J. (2025). Centering third‐sector organizations in the environmental crisis: A critical review and agenda for future research. Nonprofit Management and Leadership. https://doi.org/10.1002/nml.70006

Lechuga, M., & Aswad, N. G. (2024). “Decolonization” as a metaphor, not a movement, in communication studies: A critical thematic meta-analysis of the discipline. Communication Studies. https://doi.org/10.1080/10510974.2024.2348300

Lubis, N., & Ginting, S. (2022). Quality of service issuance of trading business license at the one door integrated service and investment department of Medan City. Konfrontasi Jurnal Kultural Ekonomi Dan Perubahan Sosial, 9(3), 464–471. https://doi.org/10.33258/konfrontasi2.v9i3.241

Mattos, M., Mosqueiro, B., Stuart, S., Salum, G., Duzzo, R., Souza, L., … Fleck, M. (2022). Implementation of group interpersonal psychotherapy in primary care. Revista De Saúde Pública, 56, 23. https://doi.org/10.11606/s1518-8787.2022056003731

Mubarak, A., Frinaldi, A., Syamsir, Syolendra, D. F., Fitriyanti, W., & Rezeki, A. P. T. (2024). Community involvement in the development of nagari-based sustainable waste management. IOP Conference Series: Earth and Environmental Science, 1414(1), 012082. https://doi.org/10.1088/1755-1315/1414/1/012082

Putra, A., Rezeki, T., Fitrisia, A., & Fatimah, S. (2025). Transformasi taksonomi Ilmu Administrasi Negara dalam merespons environmental informatics di era digital. Jurnal Pendidikan Tambusai, 9, 13993–14000. https://jptam.org/index.php/jptam/article/view/27453/18611

Ragul, V. (2021). Strategic leadership and service delivery in organizations: A critical review of literature. AfricArXiv Preprints. https://doi.org/10.14293/111.000/000022.v1

Rezeki, A. P. T., & Frinaldi, A. (2024). Strategi pemerintahan daerah Kota Padang Panjang dalam menjaga keberlanjutan lahan dan pangan. Jurnal Ilmu Administrasi Negara AsIAN (Asosiasi Ilmuwan Administrasi Negara), 12(2), 204–214. https://doi.org/10.47828/jianaasian.v12i2.250

Rezeki, A. P. T., & Frinaldi, A. (2025). The dynamics of the relationship between government and citizens from the perspective of administrative court decisions: Dinamika hubungan antara pemerintah dan warga negara dalam perspektif Keputusan Tata Usaha Negara. Santhet (Jurnal Sejarah dan Pendidikan Sejarah). https://doi.org/10.36526/santhet.v9i6.5687

Rezeki, T., Putra, A., Pratiwi, L. P., Handriyani, R., & Rinaldo, A. (2023). Peranan interaksi sosial dalam meningkatkan pemahaman budaya antar mahasiswa di lingkungan kampus Universitas Negeri Padang. Journal of Comprehensive Science (JCS), 2(7). https://doi.org/10.59188/jcs.v2i7.432

Saleh, A. (2021). Assessing institutional capacity in fostering innovation in the GCC: A comparative analysis. International Journal of Innovation and Knowledge Management in Middle East and North Africa, 9(1–2), 1–25. https://doi.org/10.47556/j.ijikmmena.9.1.2021.1

Santosa, H. (2023). Role of service innovation in enhancing customer satisfaction in the public sector organization. Jurnal Ilmiah Ilmu Administrasi Publik, 13(1), 183. https://doi.org/10.26858/jiap.v13i1.45356

Smith, T., Terhune, K., & Caniano, D. (2024). Fostering inclusivity in the clinical learning environment. Mededpublish, 14, 61. https://doi.org/10.12688/mep.20515.2

Sullivan, A. A., Yeo, J., & Kim, S. (2024). Am I my brothers’ keeper? A critical review of mandated collaboration research. The American Review of Public Administration, 54(4), 323–336. https://doi.org/10.1177/02750740241229989

Downloads

Published

2026-04-30

How to Cite

Habil Seulalae, A., Frinaldi, A., & Putra Tri Rezeki, A. (2026). Organizational Culture Change in Public Sector Development through Innovative Organizational Practices: Perubahan Budaya Organisasi dalam Pengembangan Sektor Publik melalui Praktik Organisasi yang Inovatif. Santhet (Jurnal Sejarah Pendidikan Dan Humaniora), 10(2), 944–950. https://doi.org/10.36526/santhet.v10i2.7123