THE IMPACT OF EFFECTIVENESS OF ELECTRONIC DOSSIER-BASED PERSONNEL INFORMATION SYSTEMS AND IT INFRASTRUCTURE READINESS IN ENHANCING THE QUALITY OF PERSONNEL SERVICES IN THE INDONESIAN ARMY
Pengaruh Efektivitas Sistem Informasi Aplikasi Personel Berbasis Dosir Elektronik dan Kesiapan Infrastruktur Teknologi Informasi dalam Meningkatkan Kualitas Pelayanan Personel TNI AD
DOI:
https://doi.org/10.36526/santhet.v10i1.5904Keywords:
SIAP Dosel, Indonesian Army, personnel management, IT infrastructure, HR readinessAbstract
Digital transformation in personnel administration management is an urgent need for military institutions such as the Indonesian Army (TNI AD). This study aims to evaluate the effectiveness of the Electronic Personnel File Information System Application (SIAP Dosel) in improving the quality of personnel management in Ditajenad and analyze the readiness of Information Technology (IT) infrastructure and human resources (HR) supporting its implementation. The research method used is quantitative, with a survey approach involving 63 respondents from various Army units. The data were analyzed using regression analysis techniques to examine the relationship between the effectiveness of SIAP Dosel, IT infrastructure readiness, and HR readiness on the quality of personnel administration services. The results indicate that the effectiveness of SIAP Dosel, IT infrastructure readiness, and HR readiness positively and significantly affect the improvement of personnel administration service quality. The study concludes that optimizing SIAP Dosel, supported by adequate IT infrastructure and trained HR, can accelerate administrative processes, enhance data accuracy, and facilitate better decision-making within the Indonesian Army.
References
Abu Ahmadi dan Nur Uhbiyati, 2001 Ilmu Pendidikan, Ide: Rineka Cipta.
Brigjen TNI Erry Herman, M. P. A. (2018). Optimalisasi Dosir Elektronik Melalui Sistem Informasi Aplikasi Personel. Retrieved 12 May 2024, from https://tniad.mil.id/optimalisasi-dosir-elektronik-melalui-sistem-informasi-aplikasi-personel/
Cinnie Liu, P. (2019). Understanding Electronic Commerce Adoption at Organizational Level: Literature Review of TOE Framework and DOI Theory. International Journal of Science and Business, 3(2), 179–195.
DeLone, W. H., & McLean, E. R. (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60–95. Retrieved from https://doi.org/10.1287/isre.3.1.60
Dhillon, G., & Backhouse, J. (1996). Risks in the use of information technology within organizations. International Journal of Information Management, 16(1), 65–74. Retrieved from https://doi.org/10.1016/0268-4012(95)00062-3
Everett M. Rogers. (1983). Diffusion of Innovations (3rd ed., Vol. 2). New York: The Free Press.
Gurpreet Dhillon, & James Backhouse. (2000). Information System Security Management in the New Millennium. Information System Research, 43(7), 125–128.
M. Ihsan Fauzi, 2008 Cara Mudah Belajar HRD, Surakarta: IDE Era Intermedia.
Malayu S. P. Hasibuan, 2007 Manajemen Sumber Daya Manusia, Ide: IDE. Bumi Aksara
Hadari Nawawi, 2005 Manajemen Sumber Daya Manusia Untuk Bisnis yang Kompetitif, Ide: Gajah Mada University Press Anggota IKAPI.
Hasibuan, 2003, Manajemen Sumber Daya Manusia, Ide: Bumi Aksara
