ANALYSIS OF THE IMPLEMENTATION OF THE RIGHT PEOPLE PILLAR IN HUMAN RESOURCE MANAGEMENT OF PT TELKOM INDONESIA (PERSERO) TBK

Sabrina Wulandari; Indah Yuni Astuti; Nur Hidayat

doi:10.36526/sosioedukasi.v15i3.9637

Authors

Sabrina Wulandari Prodi Manajemen Fakultas Ekonomi Universitas Islam Kadiri
Indah Yuni Astuti Universitas Islam Kadiri
Nur Hidayat Universitas Islam Kadiri

DOI:

https://doi.org/10.36526/sosioedukasi.v15i3.9637

Keywords:

Right People, Sustainable Human Resource Management, Sustainability Report, Manajemen Talenta, Diversity Equity and Inclusion

Abstract

This study aims to analyze the implementation of the Right People pillar in sustainable human resource management (HRM) at PT Telkom Indonesia (Persero) Tbk. The study employs a descriptive qualitative approach with a document study method on the company's Sustainability Reports from 2022 to 2025. Data were analyzed using content analysis through data reduction, presentation in a longitudinal comparison matrix, and conclusion drawing validated by source triangulation. The results show that the implementation of the Right People pillar at PT Telkom Indonesia has evolved consistently over four years. In 2022, the company focused on strengthening digital competence and work culture as the foundation of organizational transformation. In 2023, talent acceleration and leadership development were reinforced. In 2024, HR strategies began integrating with ESG agendas and value creation. In 2025, this commitment was strengthened through the Empower Our People pillar, which positioned talent development, diversity, equity, and inclusion (DEI) as part of the transformation strategy toward a Strategic Holding. These findings align with the Sustainable Human Resource Management concept (Kramar, 2022), which views HR management as a long-term strategic investment. This study contributes theoretically by enriching the Right People discourse based on sustainability documents and practically by providing insights for HR practitioners in designing talent strategies integrated with ESG principles

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