DISASTER MANAGEMENT ORGANIZATION COMMUNICATION MITIGATION (ACEH TAMIANG CASE STUDY)
DOI:
https://doi.org/10.36526/sosioedukasi.v15i1.7111Abstract
This study aims to analyze in-depth public perceptions and assessments of organizational communication mitigation in disaster management in Aceh Tamiang Regency, specifically regarding information clarity, speed of message delivery, inter-agency coordination, and the level of public trust in disaster information received. Furthermore, this study aims to identify and evaluate various communication media used in disaster mitigation, both conventional and information technology-based, and assess their effectiveness in improving preparedness, risk understanding, and community response to disasters. This study employed a case study approach, with documentation as the data collection technique. The researchers also employed domain analysis, and triangulation as a data validity check technique. The results indicate that the Regional Disaster Management Agency (BPBD) has implemented organizational communication mitigation in Aceh Tamiang Regency through the use of social media, specifically the Instagram account @bpbd_acehtamiang, as the primary channel for disseminating disaster information, from early warnings of extreme weather events and evacuation activities to post-tropical cyclone Sinyar data updates. However, the research findings also revealed significant limitations in the effectiveness of this communication mitigation, primarily due to the limited human resources of the BPBD, which are not commensurate with the population of Aceh Tamiang, weak cross-agency coordination, and the suboptimal use of other communication media such as TikTok and YouTube, which tend to be passive and ceremonial. Public perceptions indicated dissatisfaction with the speed of response and distribution of post-disaster aid, which was considered slow and fraught with image interests, as well as the lack of structural and non-structural mitigation efforts such as area-based early warning, environmental management, and forest rehabilitation. Overall, the results of this study confirm that the communication mitigation of the Aceh Tamiang BPBD organization has not been carried out in an integrated, sustainable, and community-oriented manner, thus requiring strengthening the communication system, increasing institutional capacity, and a more educational and participatory media strategy
References
Asian Disaster Preparedness Center. (2022). Community-Based Disaster Risk Management - Asian Preparedness Partnership (APP). ADPC. https://app.adpc.net/resources/community-based-disaster-risk-management/
Central Statistics Agency of Aceh Province. (2022). Aceh Province in 2022 Figures. https://aceh.bps.go.id/id/publication/2022/02/25/da6a9c25fb21c5c215819e68/provinsi-aceh-dalam-angka-2022.html
Bovee, C. L., & Thill, J. V. (2014). Business Communication Today. Pearson Education.
Carter, W. Nick. (2008). Disaster Management : a Disaster Manager’s Handbook. Asian Development Bank.
Coombs, W. Timothy. (2015). Ongoing Crisis Communication : Planning, Managing, and Responding. SAGE.
Coppola, D. P. (2015). Introduction to International Disaster Management. Butterworth-Heinemann.
Creswell, J. W. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publication.
Haddow, G. D. ., Bullock, J. A. ., & Coppola, D. P. (2017). Introduction to Emergency Management. Butterworth Heinemann, an imprint of Elsevier.
Liliweri, A. (2014). Sociology and Organizational Communication. The Earth of Scripts. https://inlislite.ipdn.ac.id/opac/detail-opac?id=22413
Littlejohn, S. W., & Foss, K. A. (2009). Encyclopedia of Communication Theory. Sage.
McQuail, D. (2011). McQuail’s Mass Communication Theory. Sage Publications.
Mileti, D. (1999). Disasters by Design: A Reassessment of Natural Hazards in the United States. Joseph Henry Press. https://doi.org/10.17226/5782
Moekijat. (1995). Personnel and Human Resource Management. Mandar Maju .
Muhammad, A. (2000). Organizational Communication. Publisher of Bumi Aksara.
Pace, R. W., Faules, D. F., & Mulyana, D. (2010). Organizational Communication: Strategies to Improve Company Performance. PT Remaja Rosdakarya.
BNPB Regulation No. 5 of 2018 (2018). https://peraturan.bpk.go.id/Details/214734/peraturan-bnpb-no-5-tahun-2018
Perka BNPB No. 3 of 2008 (2008). https://peraturan.bpk.go.id/Details/217447/perka-bnpb-no-3-tahun-2008
Perrow, C. (2011). Next Catastrophe : Reducing our Vulnerabilities to Natural, Industrial, and Terrorist Disasters. Princeton Univ Press.
Quarantelli, E. L., & Perry, R. W. (2005). A Social Science Research Agenda for the Disasters of the 21st Century: Theoretical, methodological and Empirical Issues and Their Professional Implementation. What Is a Disaster, 139, 325–396.
Robbins, S. P., & Judge, T. (2017). Organizational Behavior. Pearson.
Yin, R. K. (2006). Case Studies and Methods (M. D. Muzakir, Ed.). Raja Garafindo Persada.
Ruliana, P. (2014). Organizational Communication: Theory and Case Studies. Rajawali Press. https://opac.ut.ac.id/detail-opac?id=43006
Smith, K. (2013). Environmental Hazards. Routledge. https://doi.org/10.4324/9780203805305
Spradley, J. P. (2016). The Ethnographic Interview. Waveland Press, Inc.
Sugiyono. (2021). Quantitative, Qualitative, and R&D Research Methods. Alphabet.
Suprapto, Edi P., S. D., Rosyida, A., Nugroho, S. P., & Nurmasari, R. (2015). Indonesian Disaster Data 2014. in the Library of the National Disaster Management Agency. National Disaster Management Agency Library. https://perpustakaan.bnpb.go.id/inlislite/opac/detail-opac?id=1626
UNDDR. (2009). UNISDR: Terminology on Disaster Risk Reduction. https://www.undrr.org/publication/2009-unisdr-terminology-disaster-risk-reduction
UNDRR. (2015). Sendai Framework for Disaster Risk Reduction 2015-2030 | UNDRR. https://www.undrr.org/publication/sendai-framework-disaster-risk-reduction-2015-2030
Law No. 24 of 2007 (2007). https://peraturan.bpk.go.id/Details/39901/uu-no-24-tahun-2007
Ward, P. J., Blauhut, V., Bloemendaal, N., Daniell, J. E., de Ruiter, M. C., Duncan, M. J., Emberson, R., Jenkins, S. F., Kirschbaum, D., Kunz, M., Mohr, S., Muis, S., Riddell, G. A., Schäfer, A., Stanley, T., Veldkamp, T. I. E., & Winsemius, H. C. (2020). Review Article: Natural Hazard Risk Assessments at the Global Scale. Natural Hazards and Earth System Sciences, 20(4), 1069–1096. https://doi.org/10.5194/nhess-20-1069-2020
Wisner, B., Blaikie, P., Cannon, T., & Davis, I. (2004). At Risk : Natural Hazards, People’s Vulnerability, and Disasters. Routledge.
.png)
