LEGAL PROTECTION FOR PARKING SERVICE USERS AGAINST THE APPLICATION OF EXONERATION CLAUSES IN STANDARD AGREEMENTS CONTAINED IN PARKING TICKETS
DOI:
https://doi.org/10.36526/sosioedukasi.v14i4.6401Keywords:
Exoneration Clauses, Consumer Protection, Standard Agreements, Parking Services, Principle of Freedom of ContractAbstract
This research delves into the asymmetry of rights and obligations between parking operators and consumers arising from the inclusion of exoneration clauses that absolve operators from accountability for vehicle loss or damage. The primary objective of this inquiry is to scrutinize the legitimacy of such clauses through the lens of the principle of contractual autonomy and the Consumer Protection Act, as well as to elucidate their implications for the legal standing of individuals utilizing parking facilities. This research uses a normative legal method and considers both statutory and conceptual approaches to investigate key legal documents such as the Civil Code and Law No. 8 of 1999 regarding Consumer Protection. The findings reveal that exoneration clauses inscribed on parking tickets lack juridical justification, as they contravene Article 18 of the Consumer Protection Law and engender an inequitable contractual relationship between the parties. These clauses weaken the consumer’s position by eliminating the right to compensation and contradict the principle of the deposit agreement, which requires operators to maintain the security of consumers’ vehicles.
References
Bantolo, A. S., & Ismet, M. (2022). Legal Protection Of Consumer Owner Of Flat On Withdrawal Of Environmental Management Contributions (IPL) According To Governor Regulation No. 133 Of 2019. Policy, Law, Notary And Regulatory Issues (POLRI), 1(2), 85–98.
Dauri, D. (2020). Akibat Hukum Terhadap Penerapan Klausula Eksonerasi Dalam Perjanjian Baku. Hukum Dan Masyarakat Madani, 10(1), 97–111.
Doly, D. (2016). Penegakan Hukum Terhadap Undang-Undang Nomor 22 Tahun 2009 Tentang Lalu Lintas Dan Angkutan Jalan: Tantangan Dan Prospek. Kajian, 20(3), 219–240.
Isnaeni, M. (2018). Seberkas Diorama Hukum Kontrak. In Surabaya: Revka Petra Media.
Kristiyanti, C. T. S. (2022). Hukum perlindungan konsumen. Jakarta: Sinar Grafika.
Mahendar, F., & Budhayati, C. T. (2019). Konsep Take It or Leave It Dalam Perjanjian Baku Sesuai Dengan Asas Kebebasan Berkontrak. Jurnal Ilmu Hukum: ALETHEA, 2(2), 97–114.
Marsca, A., & Humaira, H. (2022). Perlindungan Hukum Bagi Konsumen Pengguna Jasa Layanan Parkir Atas Pencantuman Klausula Eksonerasi Pada Karcis Parkir. Jurnal Ilmiah Mahasiswa Bidang Hukum Keperdataan, 6(4), 403–410.
Miru, A., & Yodo, S. (2015). Hukum perlindungan konsumen. Jakarta: PT Raja Grafindo Persada.
Parmitasari, I. (2016). Hubungan Hukum Antara Pemilik Kendaraan Dengan Pengelola Parkir. Jurnal Yuridis, 3(1), 20–37.
Putri, M. A. (2020). Klausula Baku Dalam Suatu Perjanjian Berdasarkan Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen. Jurnal Gagasan Hukum, 2(2), 124–125.
Ratnaningsih, I. D. A. S., & Dewi, C. I. D. L. (2024). Sahnya Suatu Perjanjian Berdasarkan Kitab Undang-Undang Hukum Perdata. Jurnal Risalah Kenotariatan, 5(1), 11–18.
Rusli, T. (2015). Asas Kebebasan Berkontrak Sebagai Dasar Perkembangan Perjanjian Di Indonesia. Pranata Hukum, 10(1), 15–28.
Salim, H. S. (2021). Hukum kontrak: Teori dan teknik penyusunan kontrak. Jakarta: Sinar Grafika.
Sinaga, N. A. (2018). Implementasi Asas Kebebasan Berkontrak Pada Perjanjian Baku Dalam Mewujudkan Keadilan Para Pihak. Jurnal Ilmiah Hukum Dirgantara, 9(1), 31–54.
Sulistyaningrum, H. P., & Afrilia, D. (2020). Klausula Baku Dalam Perspektif Asas Kebebasan Berkontrak Ditinjau Dari Undang-Undang Perlindungan Konsumen. Simbur Cahaya, 27(1), 119–133.
Tobing, D. M. L. (2019). Klausula baku: Paradoks dalam penegakan hukum perlindungan konsumen. Gramedia Pustaka Utama.
Zulham, S. H. (2016). Hukum perlindungan konsumen (Edisi Revi). Jakarta: Prenada media Grup.
.png)
