PANGASTUTI, Ringgit; ROCHMOELJATI, Rochmoeljati. Analisis Kualitas Pelayanan terhadap Kepuasan Pelanggan dengan Menggunakan Metode Quality Function Deployment (QFD) dan Analytical Hierarchy Process (AHP) pada PT XYZ. V-MAC (Virtual of Mechanical Engineering Article), [S. l.], v. 11, n. 2, p. 228–240, 2026. Disponível em: https://ejournal.unibabwi.ac.id/index.php/vmac/article/view/8995. Acesso em: 4 nov. 2026.