Rumambi, Ferdy, et al. “BPJS SERVICE QUALITY AND PATIENT SATISFACTION: A MIXED-METHODS STUDY IN INDONESIAN PUBLIC HOSPITALS ”. SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL, vol. 14, no. 4, Nov. 2025, pp. 2687-01, doi:10.36526/sosioedukasi.v14i4.6480.