Warih Anggraini, Dewie Tri Wijayanti and Andre Dwijanto Witjaksono 2024. ANALYSIS OF THE INFLUENCE OF HUMAN RESOURCE COMPETENCE AND SERVICE QUALITY ON CUSTOMER SATISFACTION OF THE REGIONAL SECRETARIAT OF SURABAYA CITY. Santhet (Jurnal Sejarah Pendidikan Dan Humaniora). 8, 1 (Jul. 2024), 1182-1192. DOI:https://doi.org/10.36526/santhet.v8i1.3963.